Transformation Communications Senior Specialist
- 001 Brink's, Incorporated
- Lisbon
- 1mo ago
- Full-Time
- On-site
The Brinks Company (NYSE: BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Brinks Global Shared Services enable Brinks’ Strategy by providing noncore best-in-class multi-functional services on behalf of our internal customers and stakeholders, delivered from regionally selected hubs located in LATAM, EMEA and APAC.
Job Description:
Purpose
Reporting to the Site Director, the successful candidate will be responsible for supporting enterprise-wide transformation initiatives and contributing to comprehensive communications strategies that prepare, inform, and engage employees through Brink’s operating model, process, and technology changes.
Responsibilities
Develop and implement comprehensive communication plans to support organizational transformation initiatives.
Lead and support communications activities that clarify the “why,” “what,” and “how” of enterprise changes, ensuring all messaging reinforces alignment and readiness.
Draft, edit, and deliver clear, consistent, and compelling messaging across multiple channels, including email, intranet, newsletters, videos, presentations, and leader toolkits.
Collaborate with project teams and change managers to integrate communications activities into overall project plans and governance cadences.
Support the development of executive materials, including narratives, presentations, talking points, and Board- or ELT-ready communications.
Monitor and evaluate communication effectiveness, gathering insights and adjusting strategies to maximize engagement.
Ensure all communications and creative assets align with Brink’s brand, tone, and transformation objectives.
Ensure communications activities are integrated into the broader transformation roadmap across functions and geographies.
Collaborate with regional and functional leaders to localize messaging, address risks, and ensure stakeholder readiness.
Contribute to change management frameworks, tools, and KPIs that measure readiness, adoption, and sustained outcomes.
Foster a culture of transparency, adaptability, and continuous improvement by supporting capability-building efforts for leaders and managers.
Requirements
Degree in Communications, Psychology, Business Administration, or a related field.
3–7 years of experience in communications, with a proven track record supporting large-scale change initiatives in matrixed or global organizations.
Outstanding writing, editing, and storytelling skills, with the ability to tailor messages for diverse audiences, including executives.
Strong understanding of change management principles and methodologies; Prosci or similar certifications are a plus.
Solid project management skills with the ability to juggle multiple deadlines, stakeholders, and workstreams.
Experience developing executive-level content, including presentations, leadership messaging, and transformation narratives.
Strong business acumen and the ability to connect communication strategies to tangible business outcomes.
Proven ability to collaborate effectively with cross‑functional teams and build lasting stakeholder relationships.
Advanced proficiency of English language, at C2 level (mandatory).
Experience leading communication plans for operating model transformations or Global Business Services transitions (desirable).
Expertise in AP writing style and familiarity with Smart Brevity or Axios HQ communication formats (desirable).
Strategic thinking paired with strong problem‑solving abilities.
Exceptional communication craftsmanship — clear, concise, and impactful storytelling.
Ability to build trusted relationships with leaders and stakeholders across the organization.
High emotional intelligence, resilience, and adaptability.
A proactive, hands‑on approach — you’re a self‑starter who delivers high‑quality work and isn’t afraid to "roll up your sleeves".
A learning journey that fosters personal and career growth within a global, word-leading company with a caring culture that promotes employees’ wellbeing and work/life balance through flexible schedules, appealing hybrid work scheme (above market practices) and a work environment that values safety, continuous improvement, engagement, customer focus, integrity, diversity, and inclusion.
Thank you for your interest in joining our Global Shared Services Center family at Brinks Portugal. Upon completion of the application process, your profile will deserve our best and fullest attention in the upcoming weeks.
The selection process comprises at least: CV sifting, one technical interview with the hiring manager and one interview with HR. Share your experience and skills and demonstrate us your enthusiasm. Successful completion of these steps brings you onboard! Are you ready to #SecureYourFuture?
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, gender, age, national origin, religion, sexual orientation or degree of disability.