REQ13285 Administrator, Learning Academy (Open)

POSITION SUMMARY:

The Administrator, Learning Academy is to provide administrative and coordination support for the training function, ensuring smooth operations, effective communication and proper maintenance of training resources and records.

PRIMARY RESPONSIBILITIES:

• Handle all administrative functions of the Learning Academy, ensuring smooth daily operations
• Coordinate enrollment processes, including verification of details, confirmation, and recording.
• Coordinate and assist with onboarding process for new joins such as coordination with HR / Training Team on first day of arrangement, facilitation of property tours, etc.
• Schedule and confirm training sessions, workshops and events with both internal and external trainers.
• Set-up training venues prior to sessions, including arranging seatings, audio-visual equipment, materials and supplies.
• Maintain and monitor training facilities, equipments, inventory and supplies.
• Serve as liaison between trainers, trainees and management to facilitate clear communication on scheduling and logistical arrangements
• Prepare and distribute training materials, attendance and certificates, as required.
• Track and maintain accurate records of training attendance, participants progress and feedbacks
• Assist with preparing training calendars, reports and documents as required by management
• Coordinate logistical support for internal and external trainers when needed
• Support on cross-organizational events and projects, as required.

KEY PERFORMANCE INDICATORS:

• Positive image and attitude
• Attention to details
• Excellent communication in both spoken and written
• Excellent team work
• Reliability and timeliness

QUALIFICATIONS:

Experience

• At least 1 year of industry experience in related fields (OR)
• Fresh graduate with tertiary qualification of related disciplines

Education

• Tertiary qualifications in business administration/ hospitality management/ HR/ communications or related discipline is preferred
• Certificate holder in Training-related is an advantage

Skills / Competencies

• Good command of English (both spoken and written) with spoken and/or written Mandarin and Cantonese
• Knowledge in using Microsoft Office (e.g. Outlook, Word, Excel & PowerPoint)
• Excellent communication and interpersonal skill