Key Responsibilities:
Client Acquisition and Relationship Building:
- Identify and approach potential clients through various channels, including cold calls, emails, and networking.
- Build and maintain strong relationships with existing and potential clients.
- Present the company’s services and tailor solutions to meet client needs.
Market Research and Lead Generation:
- Conduct market research to identify new business opportunities and understand industry trends.
- Generate and qualify leads to build a strong pipeline of potential clients.
- Maintain a database of prospective and existing clients for follow-ups and engagement.
Proposal and Contract Preparation:
- Assist in preparing detailed proposals, tenders, and service agreements.
- Collaborate with the Business Development Manager to negotiate terms and close deals.
- Ensure all client requirements are documented and communicated effectively to the operations team.
Sales Target Achievement:
- Work towards achieving individual and team sales targets as set by the Business Development Manager.
- Monitor performance metrics and provide regular updates to management on progress.
Collaboration and Coordination:
- Coordinate with the operations, finance, and procurement teams to ensure seamless service delivery.
- Support the marketing team in promotional campaigns and initiatives.
Client Support and Follow-Up:
- Provide ongoing support to clients, addressing inquiries and resolving issues promptly.
- Follow up with clients’ post-service to gather feedback and ensure satisfaction.
Reporting and Documentation:
- Maintain accurate records of client interactions, sales activities, and business development efforts.
- Prepare periodic reports on sales performance and client engagement for management review.
Brand Representation:
- Represent the company at industry events, trade shows, and networking opportunities to promote services.
- Act as a brand ambassador, projecting a professional and positive image of the company.